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Disaster For Halifax Cardholders!

Cliff D'Arcy

By

Cliff D'Arcy

From the Fool blog

Local Police Station Is Useless!

Published in Credit Cards on 6 October 2008

The giant Halifax/Bank of Scotland group has slashed minimum monthly repayments on its credit cards. This may seem like a lifeline, but it’s actually a nightmare...

Do you know how much the minimum monthly repayment (MMR) on your credit card is? If you’re a ‘full payer’ (you always pays off your bill in full every month), then your MMR isn’t important to you. However, if you do borrow on your credit card, then it’s vital that you know and understand minimum monthly repayments.

For example, an MMR of 10% means that you must repay at least a tenth of your balance each month. In the Eighties and Nineties, an MMR of 10% was the norm. However, following the invasion of what I named the ‘American Eagles’ (Capital One, MBNA and so on), MMRs started to tumble. First, they fell to 5%, then 3% and continued to slip until, nowadays, they are as low as 2% to 2.5%.

Of course, the main reason why credit-card issuers allowed MMRs to fall so low is that it makes them far greater profits. This is because the lower the MMR, the longer it takes to reply a debt and, therefore, the more interest you pay.

HBOS slashed its MMR

Late last month, ‘Big Five’ bank HBOS (whose brands include Bank of Scotland, Birmingham Midshires, Halifax, Intelligent Finance and Sainsbury’s Finance) wrote to its cardholders. It informed them that, with effect from 1 October, their MMR would be reduced from 2% to the greater of:

1. 1% of the outstanding balance; or

2. an amount equal to the interest and insurance premiums charged, plus any penalty fees, plus £5.

However, almost all standard HBOS-issued credit cards charge an interest rate of more than 1% a month (12.68% APR). Thus, almost all customers will pay the second amount, which consists of all new charges to the account plus £5.

In effect, the vast majority of cardholders will see their MMR slashed to such a low level that it will only repay £60 of their debt each year. Thus, a relatively modest debt of £2,400 will now take four decades to repay!

Although HBOS is promoting this change as a positive move for cardholders, I disagree strongly. Lower monthly repayments can help to reduce financial stress in the short term. However, they also transform modest debts into a lifetime of slavery.

For the record, HBOS has around four million credit-card customers. Around one in nine cardholders (11%) pay only the minimum monthly repayment, so this change will directly affect around 450,000 accounts. Note that this MMR reduction will not apply to student credit cards.

Good news for rate tarts

Then again, this is great news for ‘rate tarts’ -- those canny cardholders who avoid interest by switching between 0% credit cards. Given that these card sharps don’t pay any interest, they will welcome a 50% reduction in their MMR from 2% to 1%.

Watch out for statement inserts

Finally, as the credit crunch bites, I expect more and more card issuers to make changes to their terms and conditions. Therefore, do watch out for those pesky little statement inserts informing you of sneaky tweaks to your account!

More: Find a cracking credit card today | My Card Pays Free Money | Good News For A Million Workers

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Comments

The opinions expressed here are those of the individual writers and are not representative of The Motley Fool. If you spot any comments that are unsuitable hit the flag to alert our moderators.

onlyroz 06 Oct 2008, 12:23pm

Brilliant news for stoozers too.

drsquash 06 Oct 2008, 8:02pm

Oh dear

Its going to be a recipe for disaster as peole will know think that they are saving when this is not the case

Dr squash

Birtles 07 Oct 2008, 2:12am

The FSA must step in. This is just wrong.

deeplyblue 07 Oct 2008, 4:18am

About 0% transfers. Surely the position on these has changed since some of them have started to charge a 3% transfer fee?

scraseg 07 Oct 2008, 7:09am

If you are unfortunate enough to have entered a payment protection plan (PPP)with your credit card agreement you will find that your minimum repayment matches your PPP payment and the debt will never be cleared. So, either drop the PPP or increase your repayment rate or both!

Malo101 07 Oct 2008, 7:34am

How is this wrong? Nobody is telling you to pay less of your balance just because the MMR is reduced. Why not just pay the same amount per month that you have always been paying? There's no rule that says you only have to pay the MMR. And if your income has been reduced, then spend less.

Dhahran2001 07 Oct 2008, 8:15am

Mal0101 is right.

All I would add is "Why not pay a little more per month than you have always been paying" - you will then SAVE and pay less overall.

bobfruit 07 Oct 2008, 8:18am

In my experience, card providers put a warning on their statements now which say something to the effect of "if you only make the minimum payment, it may cost you more and take you longer to pay off your balance".

If people can't understand that, they deserve to be propping up our credit system. ;o)

As already noted, very good news for Stoozers, even with the balance transfer fees.

morrellp 07 Oct 2008, 8:34am

I once asked how long it would take to repay a £5000 debt on my card and was told that it would be about 3 years. When I sugggested that they were at least 20 years out they did not believe me.

sjeastwood 07 Oct 2008, 8:44am

I have just registered so that I can now add my voice to the others complaining about scaremongering articles!

With the current credit crunch, soaring inflation, and, in real terms, negative pay rises, people are struggling to maintain the same budgets as previously. This move may mean they pay more overall, but will also help them to remain liquid until this fiasco has cleared; a small price to pay compared to bankruptcy and repossessions. Yes, the card companies will make money out of it; that's their job. However, if it prevents finding yourself in court then the consumer wins too.

At the end of the day, the same thing applies as before: Always pay as much as you can afford for these things; it's just now some of us may be able to afford less and now have the option of temporarily paying less until we're (all, hopefully) back on the level.

I must say that I am very disappointed by the tone and stance of recent Fool bulletins.

pdcovers 07 Oct 2008, 8:46am

Only a disaster for those stupid or silly people (who never should have borrowed) who insist on paying the minimum repayment every month. No change for those, like me with another card, who pay in fill every month (via DD) the full amount.

tonytelecom 07 Oct 2008, 8:52am

Basic economics should be taught at school.If it was then nobody of sound mind would run up a medium or long term loan on a credit card.But the banks have to take responsibility.When will they learn not to lend money to people who cant pay it back.

colin106 07 Oct 2008, 9:05am

Cliff - why is this a DISASTER? And Birtles - why must "the FSA step in?" And drsquash - "people will think they are saving when this is not the case?"
All of you are implying that many people aren't capable of making grown up decisions aren't you? In that case surely the only "cure" for that attitude is that life will have to teach them a painful lesson?

complyman 07 Oct 2008, 9:36am

Minimum payments will result in a spiral of debt that can only lead to financial disaster. This looks like a desperate move from a desperate bank.

debtwagon 07 Oct 2008, 9:46am

On the subject of balance transfer fees, the Co-op has raised its fee to 5%. No doubt others will follow suit, if they haven't already.

newlg 07 Oct 2008, 9:54am

I think that the main problem with this is that people who are feeling the financial pinch will simply accept the default position of the lower mmp and not think much about it. They will carry on spending as they have done before instead of being forced to make some serious lifestyle changes.

pharmaperson 07 Oct 2008, 10:01am

I would agree with the article that it is necessary to "watch out for those pesky little statement inserts informing you of sneaky tweaks to your account!" as I have just had an insert informing me that the Abbey is instituting a fee if I do not use my credit card for a six month period. As far as I am aware inactivity fees for credit cards are not very common so this must be yet another "stealth" tactic being used by credit card issuers to obtain more money from card holders.

jamesunsen 07 Oct 2008, 10:04am

Yes, it sounds like the HBOS is trying to increase profits by encouraging lenders to extend their repayment times.
However if this means these same people are taking on more debt in consequence, then is this not another bubble in the making?
Your home may be at risk if you do not keep up repayments. And with falling house prices there may not be enough equity left in the property to cover this. Britains sub prime?

laalaa41 07 Oct 2008, 10:04am

Great news. Im paying as much as I can into my Halifax card to clear my feet ASAP. Ive no intention of reducing my payments. However for people who are having real difficulty making ends meet, this can relax the pressure for a little while. Then once they get past a sticky moment, they can push their payments up again - way over the minimum to clear any outstanding balance.

magicianfx 07 Oct 2008, 10:14am

The above states-

"the greater of:

1. 1% of the outstanding balance; or

2. an amount equal to the interest and insurance premiums charged, plus any penalty fees, plus £5.

However, almost all standard HBOS-issued credit cards charge an interest rate of more than 1% a month (12.68% APR). Thus, almost all customers will pay the second amount, which consists of all new charges to the account plus £5."

Then goes on to state:-

"In effect, the vast majority of cardholders will see their MMR slashed to such a low level that it will only repay £60 of their debt each year. Thus, a relatively modest debt of £2,400 will now take four decades to repay!"

The second element suggests the modest debt of £2400 would attract only a £5 MMR as per the second of the above stated alternatives. This cannot be the case as it clearly states "the greater of" in this case 1% of £2400 would be £24, and therefore the greater of the alternatives, which equates t0 £288 per annum (assuming the £2400 debt throughout).

As others have said this is the miniumum, individuals have the right to pay any amount between this level and full clearance. The card companies however often allow auto direct debit at the minimum level or the full level so individuals need easier ability to pay higher amounts, perhaps introducing an option that repays a % set by the individual.....that would help, however its down to whose interests the card providers are serving, my guess is they would much rather have only the minimum repayment amount available by auto direct debit. Time will tell......

Phlopp 07 Oct 2008, 10:23am

The country needs to reign in credit, not extend it. A generation has grown up that doesn't even recognise they are in debt. When the bill comes they go straight to the minimum payment.

What HBOS are doing is irresponsible & the FSA should step in and prohibit lowering of the MMR, instead dictating that MMR should progressively move to 5%, in 2 years 7% and in 5 years 10%.

IMHO, it shows what a toothless bunch the FSA are. It's complacency by the regulators which got the world into this mess in the first place!

hanalol 07 Oct 2008, 10:32am

Disaster! Nightmare!

What a ridiculous headline!

There are plenty of real disasters going on and enough anxiety in the world of finance without this kind of alarmist and irresponsible journalism.

Well done, I'm sure you got plenty of click throughs to the article. I'm sure minimum repayment amounts on credit cards are no 1 on the list of personal finance concerns for the British public at present.

mickgjames 07 Oct 2008, 10:58am

If this is a "DISASTER!" then God help us if you ever stub your toe or forget to put the rubbish out.

prettyvacantl 07 Oct 2008, 11:09am

What utter rubbish Fools writers are grinding out now. Are you joining Robert Peston in making up what you cant read in press releases now?

MalcolmXtra 07 Oct 2008, 11:18am

TonyTelecom wrote - "Basic economics should be taught at school".

Spot on Tony and I have had this discussion many times. However, we have come to the conclusion that keeping the populace ill-informed and ignorant of basic finance must simply be policy. You cannot build a credit fuelled economy to great levels if the lower income people are financially literate. Understanding compound interest etc. would make them shy away from credit and save instead. So keeping them ignorant of basic fundamental financial logic makes sense if you have short term interests like 4 year term Governments. Unfortunately for this one, they stayed around too long and are now getting bitten by the dog they created.

Anyone who borrows from credit cards for long periods is generally financially ignorant. (No I am not talking about middle class rate tarts but Joe average). The country is full of people who don't understand basic finance yet have access to a myriad of credit. And they wouldn't see problems coming any more than they saw their houses being repossessed when they took out massive mortgages.

gordonbanks42 07 Oct 2008, 11:26am

I dare say that HBOS is doing this to protect or enhance its profits (which is after all what it is there to do), but their thought process may be more complex than "if we do this more people will owe more money for longer so we'll make more money in interest".

On the one hand, as others have noted, reducing the MMR makes it easier (in the short term) for people to manage the debt they already have and may reduce the number of people who get tipped over into default. Default for the card holder means write-off for the card issuer, which is a hit on this year's P&L. They don't need that right now.
But in making it easier for people to keep bigger balances for longer they are giving up the option to do what NR has done, namely deleverage as quickly as they can - by reducing the amount they're owed as quickly as possible and damn the consequences for the borrowers.

HBOS is entitled to assume that it is dealing with sane adults and its responsbility is to maximise its profits subject to proper disclosure and not breaking the law. At this time, it seems to think it will do that by minimising its exposure to write-offs and it is changing its MMR policy accordingly.

In my opinion that is not only good judgement on grounds of self-interest but also helps to damp out some of the bad systemic consequences of the present credit shortage (ie helps others, if they want that kind of help).

Problem?

And by the way, it is not the job of the regulator to make sure that whatever people do, everything is all right in the end. Their job is, among other things, to let people learn by their mistakes. Making sure people have access to the right information is one thing and making sure they interpret and use it properly is quite another.

pjpunter7 07 Oct 2008, 11:34am

Not really wishing to join in the regular criticism of Fool articles with the sensational headlines, but, as a cynical "enemy" of the institutions of finance and their hangers-on, I would be of the opinion that previous Fool encouragement to join some Icelandic Bank is a better example of a "disaster/nightmare", judged by actual results.
Sure, nobody has a crystal ball, and vision is clearer in hindsight, but, at my age, I can see why "confidence" is low.
Basically, there's far too much non-productivity in the world economy today, imo.
At the end of the day, this will always prove unsustainable.
Personally, I'd rather scrap the rotten system ( including the oh-so-clever dudes at the top ( businessmen, lawyers, politicians, AND all their hangers-on) rather than blame the whole of humanity.
There again, it is true that we all have some responsibility for the mess, as we have been foolish enough to let these fools or rogues kid us and rule us for far too long.
Time to trust in ourselves, rather than the so-called "experts", imo.

nix1 07 Oct 2008, 11:49am

Hi

I've commented on many occasions about people posting in response to these articles simply to criticise the writng style of the journalist but I find myself doing the same thing.

As previous posters have pointed out, why the sensationalist headline? You could have got the point across without the hysterical doom-mongering; surely we've got enough of that in the regular press?

Could you please get back to sensible and informative, (and yes, often tongue in cheek) reporting of the financial issues? If I want screaming "the end of the world is nigh" type reporting I can read the Mail or the Sun but I expect better of the Motley Fool!

I hope someone is taking notice of these criticisms because they seem to be becoming more and more prevalent and I think you risk losing some of you most loyal followers if this continues.

Kind regards

danni001 07 Oct 2008, 11:55am

What a load of old rubbish!!

It's as if people have no freewill - pay off as much of your debt as you can afford, if you are paying only the minimum repayment every month and accumulating interest, then you deserve to have debt until you reach pension age. Mainly as you quite clearly couldn't afford to repay what you have spent, all I can say is I hope the people that have excessive balances on credit cards had a good time and something to show for it. But in all likelihood they probably haven't.

MikeGG1 07 Oct 2008, 12:33pm

With an MMR this low, the Direct Debit option will take for ever to repay the existing debt, let alone any new spending. At present most providers have 2 direct debit options - full or MMR.

With this low an MMR, there should be another intermediate option available to pay off balances in 1-2 years.

mysticmeans 07 Oct 2008, 12:50pm

What I don't understand is why is this a big deal! Thanks to fool, for the info since I do have a Halifax card.
The thing is that MBNA have been doing the same for years on all of their cards MBNA, Virgin, A&L, etc. They start off by charging you the min which is 3%. When you have the DD sorted out and they realise that you have the ability to pay; they reduce it to £25 a month and that's not all. Few months down the line, they bring your monthly payment down to a measly £5. I am surprised Fool haven't picked up on this one yet.

All you have to do is call them and fix your min payment to an amount you can afford. It's really that simple. So people should stop complaining about HBOS and the FSA, etc being irresponsible and take charge of their finances !!!

ladyrosemary 07 Oct 2008, 12:55pm

Oh dear you foolish old mutley you! Methinks you have put your foot in it--Lets have some good news now----how about some more food articles about making your own jam with your organic hedgerow blackberries and saving pounds---of jam I mean----or even knitting your winter socks from free cat hair . Oh yes keep warm with a fast run around the block , and another thing get 9 Andrex free on a bogoff for £6 at Somerfield. Anyhow Mutley I still love you! x

elainesteed 07 Oct 2008, 1:40pm

I Love the blogg the FSA should step in the FSA were filling in there forms and tick boxes and did not even realise that the Banks were buying toxic debt from America
The FSA are uterly useless they are all civil servants or failed financial consultants They know nothing about banking whatsoever

All they do is create paperwork That is why his country is in the state its in
NOT FIT FOR PURPOSE SPRINGS TO MIND

SirRalf 07 Oct 2008, 2:21pm

Aaww...isn't that a kind gesture from the bank. I won't have to pay out as much at the end of the month, feeww, I'll go and spend more on my credit card now. Governments bailing out the banks, banks not even trusting banks, we the public not trusting banks, what's going on?! Cut up those cards folks, we need to give the banks a LOUD message...Their behaviour is just not good enough. The best weapon we have is People Power!

elainesteed 07 Oct 2008, 2:41pm

Regarding credit cards.

If you have £5000 outstanding on a credit card and pay the minimum (usually 3%) you would actually pay back £8811 over 60 months asuming an APR of 12%

If however you only pay £50 or 1% of the balance per month on £5000 it would take approvimatley 8 years to pay off and you would pay back £12379 also assuming an APR of 12%

Elaine Steed
Financial Consulant

atseyes 07 Oct 2008, 3:22pm

Either pay back the MMR or the full amount? Why not take the direct debit for the minimum repayment, which at least avoids late payment charges, and then pay as much more each month as you can afford?

Hubenstein 07 Oct 2008, 3:52pm

Patronising people is not entirely edifying but some people need protecting from themselves to a degree and comments like "they get what they deserve", "if they are so stupid let them get on with it and subsidise us sophisticates" are really depressing. Have a good look at yourself if you have made comments like that. Jumping off a cliff is no crime, watching others do it is.

ogram23 07 Oct 2008, 3:53pm

As most of today's problems seem to be fueled by debt. I think the only sensible option is to ban all credit cards. In the long run think of how much happier you will be by not giving the banks a large proportion of your spending thus reducing your ability to spend more.

FoolSte 07 Oct 2008, 4:13pm

To correct 2 posts above.

Suicide is actually illegal in UK, watching someone commit suicide is not. Hence the word 'commit' - as in 'commit a crime'.

I am one of those 'middle class rate tarts' mentioned above. Why not use the best parts of the credit system and avoid the bad bits? Surely that makes common and logical sense.

And finally - only a fool makes the minimum monthly repayment, unless there is zero interest of course.

bookmad 07 Oct 2008, 5:21pm

Excuse me FoolSte it is not only a fool who makes the minimum monthly payment - people who have fallen into unforeseeable, unexpected, unplanned dire straits use this too.

For people with solid jobs, disposable income and pots of savings, I am very happy for you, you can pay off the existing monthly balance with huge advantages....

But what is it about people these days Cliff D'Arcy take note, when they fail to broaden their thought passages to understand the real terror that can be felt when you suddenly lose your job with credit card balances owing?? In such cases, which is happening relentlessly in the current climate - the 1% MMR can be viewed as a life line when luck seems to turn against you.

And consider - it does not mean that one will remain in this position for the extent of one's life, (no condition is permanent), but it does mean that while the going is tough, there is a life line - a way in which you can avoid the CCJ for the present, it can buy you the time you need to get your act together.

If you can pay more, please do - but think, not everyone can (even though they may wish to).

There are some people in Britain today who have not even recovered from the City's downsizing of the late 90's never mind the credit crunch. For whom its been one long struggle to find work particlarly if you had hit the big 4 O.

So lets have a rethink of this exaggerated headline - it certainly is not a disaster for anyone. Pay it off if you can as soon as you can, but if through whatever misfortune has been thrown at you, you simply cant, by all means use the low MMR until your finances improve to the extent that you can pay bigger chunks and in time clear it off.

collosas 07 Oct 2008, 5:52pm

i beg to differ on the rates tart issue, i have very recently (like last week) tried to transfer from a 0% interest free card to another one for the measly sum of just less than £1500 and got turned down on poor credit rating. this is crap, my credit rating is officially 'good'. i suspect that they can see that i only want it so i can pay it off in the 13 months on offer and live a credit card free life after that. I think that if banks are going to refuse because of just 1 previous 0% interest card, then they should say so in their ads and not waste our time!

RayR22 07 Oct 2008, 10:25pm

FoolSte's correction of previous posts is in fact incorrect!

The Suicide Act 1961 decriminalised suicide and attempted suicide in England and Wales. Certainly, passively watching may not be illegal but assisting (conspiring) may be. The use of the term "committing" lingers from the pre-1961 days but is increasingly being consciously avoided.

windsormike 08 Oct 2008, 2:43am

Disaster ? What rubbish! Has the FOOL now sunk to the level of SUN newspaper headlines?
If you cant control your spending to allow you to pay the full balance each month (recomended). Then simply pay the minimum and set up a bank transfer on your PC and pay whatever you can afford over and above the minimum. EASY and no disaster.

heskybabes 08 Oct 2008, 2:44pm

Well said Ladyrosemary!

FoolSte 08 Oct 2008, 4:05pm

I stand corrected on the act of suicide and current law!

Do people not think about the 'what ifs' when they take out credit? Ie 'what if I lose my job in 3 months time?' etc.

I was made redundant towards the end of last year. Fortunately, I didn't descend into financial meltdown as I had thought about the 'what ifs' and made plans accordingly. If I can do that, why can't everybody? I am not some financial wizard, nor do I work within the financial sector. I don't rely on magic either. I rely on personal responsibility for my actions and expend effort to minimise and / or mitigate risks. Furthermore I don't over extend myself, maybe a lesson can be learned from these 'ways of life'.

At the end of the day, we all make choices, some people make bad choices and some make good choices.

alextaylor100 08 Oct 2008, 6:13pm

Although I didn't accept it, I am sure I have been offered a form by my credit card issuer that would let me authorise the direct debit collection of just the minimum payment each month.

If HBOS has offered this same facility, then the people who are now in danger are those whose payments will fall sharply, racking up more interest for HBOS and leaving the cardholders in debt for far longer.

People can quite rightly make a conscious choice to pay the minimum or more than the minimum - but anyone with an automatic direct debit that pays only the minimum may well not notice that they are slipping deeper into the debt mire - and that's wrong.

Relysis 18 Oct 2008, 8:04am

Ebenezer Scrooge is alive & well & lives at Goldfish / Barclays. Recently my Goldfish card was transferred to Barclaycard without consulting me.

BEWARE.
When I cancelled the 'Unsolicited' Barclaycard [I have heard nothing but bad about Barclays] and asked for the outstanding 'Goldfish Reward Vouchers' [3600 or so] I was told as I had 'Left' Goldfish I was 'Not Entitled to these'

So Goldfish is Really a 'Shark' & By the way, yesterday Barclays sent me a batch of Blank Cheques [Credit Crunch, What Credit Crunch?] You have been Warned!!

Relysis.

jencoll 03 Nov 2008, 9:56am

My Virgin credit card sent me a letter stating that in order to ensure that I didn't incurr any penalties they were reducing my DD of 3300 to the minimum!!!!
They also stated that I could ring up to discuss keeping my higher rate payment. I did so and discovered that I could discuss it BUT they weren't prepared to take more than £25 a month from me.
Well of course, I have set up a SO for £275. But they must have been calculating that amongst all those sent this letter, they must have a fair few who will miss topping up.

jencoll 03 Nov 2008, 9:56am

That should of course have read, my DD of £300 per month!!!!!

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